Adrien MATHIEU
September 17, 2024
•
10 mins
"To gain market share, we have decided to partner with Autodm AI to deploy an end-to-end Conversational AI solution dedicated to Lead Generation. This collaboration has already boosted lead generation from our web channel through an engaging and personalized conversational experience, paving the way for a full AI-driven omnichannel purchasing journey" - Christophe Jacquet, CEO Havas Voyages
Havas Voyages is one of Europe's leading travel retailers, offering a comprehensive range of travel services and products to both B2C and B2B customers. With over 350 physical travel agencies across France, Havas Voyages generates more than 1 billion € in annual business volume.
To attract new customers, Havas Voyages already leverages its extensive physical presence. To further drive revenue growth, the company recognizes the increasing potential of the web channel to rapidly connect prospects with its internal network of travel experts.
To embrace this opportunity, Havas Voyages partnered with Autodm AI to implement an end-to-end Conversational AI solution. Havas Voyages now offers an engaging personalized customer experience that generates a higher volume of qualified leads, identifies customer needs, recommends the best travel packages, and guides prospects to the optimal travel expert and conversion channel.
To capitalize on the increased volume of leads generated by Autodm AI while maintaining an optimal cost-efficiency, Havas Voyages will further leverage the Autodm AI solution to hyper-personalize the customer journey.
Autodm AI will configure additional features, including:
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Autodm AI provides a Multi-Agent Generative AI platform to design, deploy and monitor intelligent conversational agents online. The Autodm AI agents are revolutionizing communication with external stakeholders by offering automatic natural language, concise and friendly interactions, boosting engagement and conversion. Autodm AI has been founded by European AI experts with multiple decades of experience solving AI challenges for the largest organizations on the planet.
The AI enables the delivery of tailored, streamlined, and impactful support to users during their shopping experience, unlocking novel functionalities such as natural language processing, personalized recommendations derived from conversations and past activity, qualification question generation, image recognition, and task automation.
Yes, it is capable of integrating with your CRM, e-commerce platform, product catalogue, pricing, inventory, order, and other systems to access customer and product data, enabling seamless transaction processing.
We run a 2-4 week installation project to tune our Agent to your needs and integrate it. Once live you will be self sufficient to continuously tune the Agent and you will subscribe to one of our monthly or yearly plans which is based on usage and outcome.
Yes, Autodm AI supports about 95 languages. You can restrict your AI agent to only converse in specific languages.